Your User ID is a unique identifier that helps our support team quickly locate your account. It's especially useful when you're contacting us about subscriptions, technical issues, or account updates.
Follow the steps below to find your User ID based on your device:
If You’re Using an iPhone (iOS)
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Open the Zing Coach app
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Tap the Me tab (bottom right corner of your Home screen)
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Tap the Settings gear icon in the top right corner
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Scroll down to the bottom of the screen
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You’ll see your User ID — a long string of numbers and uppercase letters
If You’re Using Android
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From the Home screen, scroll down to More Actions
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Tap App Settings
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Scroll to the bottom of the screen
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Your User ID will be displayed — it’s a long string of numbers and uppercase letters
Need Help?
If you’re experiencing issues with your subscription or would like to share feedback, don’t hesitate to contact our Support Team at support@zing.coach. Be sure to include your User ID in the message to help us assist you faster.