If you've already canceled your account but you're still getting charged, please read this article. However, if you still have an active Zing Coach subscription, below are some common reasons that you may have received an unexpected charge.
Add-Ons with a Separate Cost
Besides the regular charges associated with your subscription, you may have purchased additional features or add-ons that may come with an additional charge. These include, but are not limited to:
- The Body Scan Report*
- The Nutrition Guide Book
If you feel that you have been charged incorrectly, please contact our support team about receiving a refund.
*Some subscriptions include the Body Scan Report in your subscription price.