To sync Zing Coach with your Apple Watch, follow these steps:
- Open your Zing Coach app
- Navigate to the Me tab by tapping the icon on the bottom right of your Home screen
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Go to the Settings screen by tapping the gear icon in the top right corner
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Tap on Apple Watch Sync
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Give Apple Health Make sure you shared/gave access to Apple Health to see your heart rate on the screen.
I can't see Zing on my Apple Watch
The Zing Watch app should be automatically installed on your Watch when you connect to Zing Coach
If it isn't, follow these steps:
- Open the Watch app on your iPhone
- Go to the My Watch tab
- Scroll down to Zing
- Install it, if it's not already installed
- Make sure the toggle is set to Show App on Apple Watch
Please note that Zing Coach does not support the 1st iWatch generation. We support Apple Watches starting from the 4 series, and the device should have watchOS 9 and iOS 16+.
If you are still having trouble, please send an email to support@zing.coach with the subject: Can't Connect My Apple Watch. In the body of the email, please include the email address you used to subscribe to the app or the User ID from the app itself. You can learn how to find your User ID here.